Frequently Asked Questions

Here we answer the most frequently asked questions.

1. Can the Haytuner be operated via a normal electrical outlet or do I need a high-voltage connection?

You don't need a high-voltage connection. The steam generator has 3500 watts, and a standard wall socket is rated for 3680 watts and protected by a 16-amp fuse. We can also regulate the power output on the steam generator itself. The rotary knob allows you to adjust the wattage, for example, to 2200 watts. This will slightly extend the operating time. If you are unsure, consult a qualified electrician.

2. How long does one cycle take and how much water is needed?

The duration of a cycle always varies. This depends, for example, on the outside temperature, the temperature and amount of water added, or the amount of hay being steamed. Consequently, water consumption also varies. On average, at an outside temperature of 15 degrees Celsius, the Haytuner (ES) L finishes after approximately 45 minutes and uses about 4 liters of water. The Haytuner (ES) XL takes about 90 minutes and uses about 6 liters of water. However, an extra 1.5 liters should always be added to the tank as a reserve.

3. Does the Haytuner switch off automatically, and can I use a timer switch?

Yes! All Haytuners switch off automatically once the required temperature is reached. A timer can also be used. However, with a timer, you only need to set the start time, as the Haytuners will switch off automatically once the desired temperature is reached. Our temperature control is also available via app. This allows you to set start times or a weekly schedule using your smartphone. Of course, the controls can also be started manually as usual with the start button.

4. What temperatures are reached?

A temperature of 70 degrees Celsius for 15 minutes is required to kill fungi and bacteria. Yeast cultures are destroyed at 45 degrees Celsius. Our temperature control is set to detect when 80 degrees Celsius is reached, then runs for another 15 minutes (during which time the temperature naturally continues to rise), and then switches off automatically. The temperature can reach up to 100 degrees Celsius by the end of the cycle.

5. Other manufacturers use a timer, you use temperature control. What's the difference?

With a timer, you set the operating time of the steam generator. You can set specific operating times. After pressing the start button, the steam generator then runs for the set time. A timer is not a time switch, as some assume. You have to set the time on-site; it cannot be planned. Temperature control, on the other hand, measures the temperature inside the box. This is crucial, as you read in the second question. Each cycle takes a different amount of time. For example, with the Haytuner L:

You set the timer for 60 minutes at an outside temperature of 25 degrees Celsius. That's sufficient to reach the required temperature. If you set the timer for 60 minutes at an outside temperature of 10 degrees Celsius, it probably won't be enough to reach the required temperature. In that case, you'd have to experiment to find out how long it needs to run. You then set the timer for 90 minutes. It would actually finish after 65 minutes. You then set the timer for 90 minutes, and it runs for 25 minutes to charge the electricity provider. A cycle can last 55, 57, 62, or 70 minutes. With our temperature control system, it's always guaranteed that the required temperature is reached, regardless of the conditions. That, of course, provides peace of mind!

6. Can the Haytuner also be used in winter?

Yes, that's no problem. However, if it freezes, the water should be drained from the steam generator.

7. Can I leave the Haytuner outside?

Generally, yes. However, it's important that it's protected from rain.

8. Can I steam hay using hay nets?

Yes, that's no problem. However, you need to make sure the nets are made of polypropylene (PP). These are heat-resistant. Nylon nets are not suitable.

9. Why is your steam distribution system so large?

There's a good reason for that! We naturally want the best possible result. Normally, the steam rises to the top, almost to the lid. Then it's forced down into the corners, only reaching them last. Thanks to our sophisticated steam distribution system, the steam is immediately drawn out of the corners, among other places – precisely where it would normally arrive last. This results in a more even finish and reduces the cooking time.

10. Do you have spare parts available if something breaks?

Of course, you can always get spare parts from us. We try to build our Haytuners so that nothing can break. However, should something actually break, spare parts are always available. Our parts inventory system automatically detects when stock is running low and reorders new materials. You can find accessories in our shop.

Is your question not listed? Then please contact me at 015254078099 and I will answer your questions.